Last Updated: January 2, 2026

1. Definitions And Interpretation

1.1 Definitions

• “Agreement” means these Terms and Conditions, together with any Order Forms, Service Level Agreements, and other documents expressly incorporated by reference.
• “Client” or “You” means the individual or legal entity entering into this Agreement with Ranksper for the provision of Services.
• “Services” means the branding, marketing, consulting, and software-as-a-service platform solutions provided by Ranksper as described in Section 3.
• “Platform” means Ranksper’s proprietary SaaS application(s), tools, dashboards, and related software accessible via web interface or API.
• “Confidential Information” means all non-public information disclosed by either party, whether orally, in writing, or electronically.
• “Content” means all data, text, graphics, images, videos, logos, and other materials.
• “User” means any individual authorized by Client to access and use the Platform.
• “Subscription” means the Client’s right to access the Platform for the subscription period as specified in the applicable Order Form.
• “Order Form” means the document specifying the Services, pricing, subscription tier, and other commercial terms agreed between the parties.

1.2 Interpretation

References to statutory provisions include those provisions as amended or re-enacted. Headings are for convenience only and do not affect interpretation.

2. Acceptance And Modifications

2.1 Binding Agreement

By accessing or using Ranksper’s Services, registering for an account, or executing an Order Form, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you are entering into this Agreement on behalf of a company or legal entity, you represent that you have the authority to bind such entity to these terms.

2.2 Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts. By using our Services, you represent and warrant that you meet these requirements.

2.3 Modifications

Ranksper reserves the right to modify these Terms at any time. We will provide notice of material changes via email to the address associated with your account or through the Platform at least 30 days prior to the effective date. Your continued use of the Services after the effective date constitutes acceptance of the modified terms. If you do not agree to the modifications, you must discontinue use and may terminate your Subscription in accordance with Section 14.

3. Services Description

3.1 Scope of Services

• Marketing Services: Brand strategy, digital marketing campaigns, content creation, social media management, search engine optimization (SEO), paid advertising management, marketing analytics, and related consulting services.
• SaaS Platform: Cloud-based software solutions for marketing automation, campaign management, analytics dashboards, reporting tools, workflow automation, and other digital marketing technologies.
• Professional Services: Strategic consulting, training, implementation support, and custom development services as mutually agreed.

3.2 Service Specifications

The specific Services, features, subscription tier, user limits, storage capacity, and support level are detailed in your Order Form. Ranksper will use commercially reasonable efforts to provide Services in accordance with the specifications outlined.

3.3 Service Updates

Ranksper continuously improves the Platform and may add, modify, or discontinue features at any time. We will provide reasonable notice of material changes that adversely affect core functionality. Updates that enhance or expand functionality may be deployed without prior notice.

4. User Accounts And Access

4.1 Account Registration

To access the Platform, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4.2 Account Security

You must immediately notify Ranksper at support@ranksper.com of any unauthorized use of your account or any other security breach. Ranksper will not be liable for losses caused by unauthorized use of your account, whether with or without your knowledge. You may be held liable for losses incurred by Ranksper or others due to such unauthorized use.

4.3 User Licenses

Your Subscription includes a specified number of user licenses as outlined in your Order Form. Each user must have a unique login. Sharing login credentials across multiple individuals is prohibited. You may add or remove users within your license allocation.

4.4 Account Suspension

Ranksper reserves the right to suspend or terminate access to any account that violates this Agreement, engages in fraudulent activity, or poses a security risk, with or without prior notice.

5. Subscription And Payment Terms

5.1 Subscription Fees

Client agrees to pay all fees specified in the Order Form. Unless otherwise stated, fees are quoted and payable in US Dollars (USD) or Indian Rupees (INR) as specified.

5.2 Payment Schedule

Subscription fees are billed in advance on a monthly or annual basis as selected during registration. Marketing Services fees may be billed monthly in advance, upon milestone completion, or as otherwise specified in the Order Form. All fees are due within the payment terms specified in your invoice.

5.3 Payment Methods

Payments may be made via credit card, debit card, bank transfer, or other methods approved by Ranksper. For recurring subscriptions, you authorize Ranksper to charge your designated payment method automatically at the beginning of each billing cycle.

5.4 Late Payment

Overdue amounts accrue interest at the rate of 1.5% per month (or the maximum rate permitted by law, whichever is lower) from the due date until paid in full. Ranksper may suspend Services if payment is more than 15 days overdue, following written notice.

5.5 Taxes

All fees are exclusive of applicable taxes, duties, and government charges (including but not limited to GST, VAT, sales tax, and withholding tax). Client is responsible for all such taxes except those based on Ranksper’s net income. If Ranksper is required to collect or pay taxes, such amounts will be invoiced to and paid by Client.

5.6 No Refunds

All fees are non-refundable except as expressly stated in this Agreement or required by applicable law. If Services are terminated mid-cycle due to Ranksper’s material breach, Client will receive a pro-rated refund for the unused portion.

5.7 Fee Changes

Ranksper may modify subscription fees upon 60 days’ written notice. Fee changes will apply at the start of the next renewal term. If you do not agree to the fee increase, you may terminate your Subscription before the renewal date.

6. Intellectual Property Rights

6.1 Ranksper IP

All rights, title, and interest in and to the Platform, Services, software, algorithms, technology, designs, trademarks, service marks, trade names, logos, and all related intellectual property remain the exclusive property of Ranksper or its licensors. This Agreement does not grant Client any ownership rights in Ranksper’s intellectual property.

6.2 Limited License to Platform

Subject to compliance with this Agreement and payment of applicable fees, Ranksper grants Client a non-exclusive, non-transferable, revocable, limited license to access and use the Platform during the Subscription term. This license is solely for Client’s internal business purposes and may not be sublicensed, resold, or transferred.

6.3 Client Data and Content

Client retains all ownership rights in data, content, and materials that Client uploads, submits, or transmits through the Platform (“Client Data”). Client grants Ranksper a worldwide, non-exclusive, royalty-free license to use, process, store, and display Client Data solely to provide the Services and as otherwise permitted by our Privacy Policy.

6.4 Marketing Services Deliverables

Work Product Ownership: Unless otherwise specified in the Order Form, all marketing materials, creative assets, strategies, and other deliverables created by Ranksper specifically for Client (“Work Product”) shall become the property of Client upon full payment of all fees.

Pre-Existing Materials: Ranksper retains ownership of all pre-existing materials, templates, tools, methodologies, and frameworks used in providing Services. Client receives a perpetual, non-exclusive license to use such materials solely in connection with the delivered Work Product.

Third-Party Assets: Any third-party content, stock images, fonts, or licensed materials incorporated into Work Product remain subject to the applicable third-party licenses. Client is responsible for obtaining any necessary licenses for continued use.

6.5 Feedback

If Client provides suggestions, enhancement requests, or other feedback regarding the Services, Ranksper may use such feedback without restriction or obligation to Client.

7. Client Responsibilities And Acceptable Use

7.1 Client Obligations

Client agrees to:

• Provide accurate, timely information and cooperation necessary for Ranksper to deliver Services.
• Designate qualified personnel to serve as primary contacts.
• Obtain all necessary rights and permissions for any content provided to Ranksper.
• Ensure Users comply with this Agreement and applicable laws.
• Maintain secure backups of Client Data.

7.2 Acceptable Use Policy

Client and its Users must not:

• Violate any applicable laws, regulations, or third-party rights.
• Upload, transmit, or distribute viruses, malware, or malicious code.
• Attempt to gain unauthorized access to Ranksper’s systems, networks, or other users’ accounts.
• Reverse engineer, decompile, or disassemble the Platform or attempt to derive source code.
• Remove, obscure, or alter any proprietary notices on the Platform.
• Use the Services to send spam, unsolicited communications, or engage in phishing.
• Overload or interfere with the proper functioning of the Platform.
• Use the Services for any illegal, harmful, or fraudulent purpose.
• Resell, sublicense, or otherwise make the Platform available to third parties without authorization.

7.3 Consequences of Violation

Violation of the Acceptable Use Policy may result in immediate suspension or termination of access without refund, and Client may be held liable for resulting damages.

8. Data Protection And Privacy

8.1 Privacy Policy

Ranksper’s collection, use, and protection of personal data is governed by our Privacy Policy, which is incorporated into this Agreement by reference. By using our Services, you consent to such processing in accordance with the Privacy Policy.

8.2 Data Processing

Ranksper processes personal data as a data processor on behalf of Client in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India), the General Data Protection Regulation (GDPR) (EU), and other applicable privacy regulations.

8.3 Data Location and Storage

Client Data is primarily hosted on servers located in the United States. By using our Services, Client consents to the transfer and processing of data in the United States and acknowledges that data protection laws may differ from those in Client’s jurisdiction.

8.4 Data Security

Ranksper implements industry-standard technical and organizational measures to protect Client Data, including encryption, access controls, monitoring, and regular security assessments. However, no method of transmission or storage is completely secure, and Ranksper cannot guarantee absolute security.

8.5 Data Breach Notification

In the event of a data breach affecting Client Data, Ranksper will notify Client within 72 hours of becoming aware of the breach, in accordance with applicable law.

8.6 Data Retention and Deletion

Ranksper retains Client Data for the duration of the Subscription and for a reasonable period thereafter as required for backup, legal, or compliance purposes. Upon written request following termination, Ranksper will delete or return Client Data within 30 days, subject to legal retention obligations.

8.7 Client Responsibilities

Client represents and warrants that it has obtained all necessary consents and permissions to provide personal data to Ranksper for processing. Client is responsible for compliance with applicable data protection laws in its use of the Services.

9. Service Level And Performance

9.1 Availability

Ranksper will use commercially reasonable efforts to maintain Platform availability of 99.5% uptime per calendar month, excluding scheduled maintenance and circumstances beyond Ranksper’s reasonable control.

9.2 Scheduled Maintenance

Ranksper may perform scheduled maintenance during off-peak hours and will provide at least 48 hours’ notice when practicable. Emergency maintenance may be performed without prior notice.

9.3 Support

Ranksper provides technical support via email at support@ranksper.com during normal business hours (8:00 AM to 18:00 PM IST, Monday through Friday, excluding public holidays). Response times vary based on subscription tier and issue severity as detailed in our Service Level Agreement.

9.4 No Warranties

Except as expressly stated in this Agreement, the Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied. Ranksper disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and error-free or uninterrupted operation.

10. Confidentiality

10.1 Confidential Information

Each party agrees to maintain the confidentiality of the other party’s Confidential Information and to use it solely for purposes of this Agreement. Confidential Information includes business plans, technical data, customer information, pricing, and other non-public information.

10.2 Exclusions

Confidential Information does not include information that: (a) is or becomes publicly available through no breach of this Agreement, (b) was rightfully known prior to disclosure, (c) is independently developed without use of Confidential Information, or (d) is rightfully obtained from a third party without confidentiality restrictions.

10.3 Required Disclosure

If a party is legally required to disclose Confidential Information, it must provide prompt notice to the other party (where legally permitted) to allow the other party to seek protective measures.

11. Limitation Of Liability

11.1 Exclusion of Consequential Damages

To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunity, even if advised of the possibility of such damages.

11.2 Liability Cap

Ranksper’s total aggregate liability arising out of or relating to this Agreement, whether in contract, tort, or otherwise, shall not exceed the total fees paid by Client to Ranksper in the 12 months preceding the event giving rise to liability.

11.3 Exceptions

The limitations in this Section 11 do not apply to: (a) either party’s indemnification obligations, (b) Client’s payment obligations, (c) violations of intellectual property rights, or (d) gross negligence, willful misconduct, or fraud.

11.4 Basis of the Bargain

The parties acknowledge that the limitations of liability are fundamental elements of the basis of the bargain and that Ranksper would not provide the Services without such limitations.

12. Indemnification

12.1 By Client

Client agrees to indemnify, defend, and hold harmless Ranksper, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from: (a) Client’s use of the Services, (b) Client Data or content provided by Client, (c) violation of this Agreement, (d) violation of any law or third-party rights, or (e) any claim that Client Data infringes third-party intellectual property rights.

12.2 By Ranksper

Ranksper agrees to indemnify, defend, and hold harmless Client from claims that the Platform, when used in accordance with this Agreement, infringes a third party’s intellectual property rights. Ranksper’s obligations do not apply if the infringement arises from: (a) modifications to the Platform not made by Ranksper, (b) use in combination with non-Ranksper products, or (c) Client Data.

12.3 Indemnification Process

The indemnified party must: (a) promptly notify the indemnifying party of the claim, (b) provide reasonable cooperation, and (c) grant sole control of the defense and settlement to the indemnifying party (provided that no settlement may admit liability on behalf of the indemnified party without its consent).

13. Term And Renewal

13.1 Subscription Term

The initial term begins on the date specified in your Order Form and continues for the period selected (monthly or annually). Unless terminated earlier in accordance with this Agreement, subscriptions automatically renew for successive periods equal to the initial term.

13.2 Auto-Renewal

Your Subscription will automatically renew unless you or Ranksper provides written notice of non-renewal at least 30 days before the end of the current term. Renewal pricing may differ from initial pricing as outlined in Section 5.7.

13.3 Marketing Services Term

Marketing Services projects have terms as specified in the applicable Order Form or Statement of Work. Ongoing retainer agreements continue month-to-month unless terminated with 30 days’ written notice.

14. Termination

14.1 Termination for Convenience

Client may terminate the Subscription at any time by providing written notice to support@ranksper.com. Termination will be effective at the end of the current billing cycle. No refunds will be provided for the remaining subscription period.

14.2 Termination for Cause

Either party may terminate this Agreement immediately upon written notice if the other party: (a) materially breaches this Agreement and fails to cure within 30 days of written notice, or (b) becomes insolvent, files for bankruptcy, or ceases business operations.

14.3 Termination by Ranksper

Ranksper may terminate or suspend Services immediately without notice if Client: (a) violates the Acceptable Use Policy, (b) fails to pay undisputed fees within 30 days of the due date, or (c) engages in fraudulent or illegal activities.

14.4 Effect of Termination

Upon termination: (a) all licenses granted under this Agreement immediately terminate, (b) Client must cease all use of the Platform, (c) Client remains obligated to pay all outstanding fees, and (d) Ranksper will make Client Data available for download for 30 days, after which it may be deleted.

14.5 Survival

Sections related to payment obligations, intellectual property, confidentiality, limitation of liability, indemnification, and dispute resolution survive termination.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating formal proceedings, the parties agree to attempt to resolve disputes through good-faith negotiation. Either party may initiate negotiations by providing written notice to the other party at support@ranksper.com or the address on file.

15.2 Arbitration

Any dispute that cannot be resolved through negotiation within 30 days shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India). The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties, or if no agreement can be reached, appointed in accordance with the Act. The seat of arbitration shall be Ahmedabad, Gujarat, India. The language of arbitration shall be English.

15.3 Class Action Waiver

Both parties agree that any proceedings, whether in arbitration or court, will be conducted only on an individual basis and not as a class, collective, or representative action.

16. Governing Law And Jurisdiction

16.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

16.2 Jurisdiction

Subject to Section 15 (Dispute Resolution), the courts of Ahmedabad, Gujarat, India shall have exclusive jurisdiction over any disputes arising from this Agreement.

17. General Provisions

17.1 Entire Agreement

This Agreement, together with the Privacy Policy, Order Forms, and any Service Level Agreements, constitutes the entire agreement between the parties and supersedes all prior agreements, understandings, and communications regarding the subject matter.

17.2 Assignment

Client may not assign or transfer this Agreement without Ranksper’s prior written consent. Ranksper may assign this Agreement to an affiliate or in connection with a merger, acquisition, or sale of assets upon notice to Client.

17.3 Force Majeure

Neither party shall be liable for failure to perform obligations due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet/telecommunications failures.

17.4 Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid.

17.5 Waiver

No waiver of any provision shall be deemed a continuing waiver or waiver of any other provision. Ranksper’s failure to enforce any right or provision shall not constitute a waiver of such right or provision.

17.6 Independent Contractors

The parties are independent contractors. This Agreement does not create a partnership, joint venture, employment, or agency relationship.

17.7 Notices

All notices must be in writing and delivered to support@ranksper.com or the address specified in your account. Notices are deemed received when delivered via email (with confirmation) or three business days after mailing.

17.8 Export Compliance

Client agrees to comply with all applicable export and import laws and regulations. Client represents that it is not located in, or a national of, any country subject to trade embargo or export restrictions.

17.9 Third-Party Services

The Platform may integrate with or link to third-party services. Ranksper is not responsible for third-party services, and your use of such services is governed by their respective terms.

17.10 Language

This Agreement is executed in English. Any translation is provided for convenience only. In case of conflict, the English version prevails.

18. Contact Information

For questions about these Terms and Conditions, please contact:

• Main Office: Gujarat, India
• Email: support@ranksper.com

By using Ranksper’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.